What’s New in fLex: the New Customer Portal is Complete

Over the past few months, we’ve moved the last features across to the new customer portal and added native support for imperial units. We’ve also made it easy to give your customers guides inside the portal, and moved key background jobs onto a new scheduling engine. Here’s what’s new, and what it means for you and your customers.  Everything from the old portal, now in the new one  The new Online Tools customer portal now has ...

Spot quote dashboard

fLex Now Runs on .NET 8: What It Means for Freight Forwarders

If you’re evaluating digital quoting and booking platforms in 2026, here’s what you need to know about fLex and the technology behind it.  fLex is the flagship platform from CON-LINQ, built specifically for freight forwarders and LSPs. It handles carrier rate management, instant quoting, and booking across all transport modes – air, ocean, road, rail, courier, and parcel. Forwarders ...

fLex platform screenshots – freight forwarding automation interface

The Real Enemy of Personal Service in Freight Forwarding Isn’t the System

I hear this argument often when I talk with freight forwarders:  “We can’t quote from a system. Our business runs on personal service and relationships.”  At first, it sounds reasonable. Freight forwarding is a relationship business. Your customers don’t come to you because they want to feel processed. They come to you because their shipments are urgent, complicated, sometimes ...

Spot quote dashboard

New Spot Quote search endpoint for faster and more flexible quoting

Finding the right spot quote quickly is critical in fast-moving freight operations. To support this, we’ve introduced a new Spot Quote search endpoint, making it easier to retrieve and work with spot quotes programmatically.  What’s new?  The new endpoint allows other systems to search spot quotes using structured criteria, rather than relying on manual lookups in the application.  This enables:  The endpoint is designed to support ...

Unified communications for sea contracts and customer invoices

Unified communications for sea contracts and customer invoices

Collaboration around contracts and invoices often happens across emails, spreadsheets, and internal notes. To simplify this, the Communications Module has now been enabled for both Sea Contract uploads and Customer Invoices, bringing all conversations into one unified place.  Sea Contracts: built-in collaboration  For sea contracts, the communications module makes it easy for:  to communicate directly on the contract itself.  This means:  ...