What’s New in fLex – Q2 Feature Highlights

At CON-LINQ, we’re always working to make fLex smarter, faster, and more user-friendly for freight forwarders. In Q2, we introduced several powerful updates based on direct user feedback and evolving industry needs. Here’s a quick rundown of the new features now live in fLex: 

1. New User Role: GlobalManager 

As our customers scale and operate across multiple countries and branches, so must their access control. That’s why we’ve introduced the GlobalManager role — a new top-level user type with oversight capabilities across all organizational units in fLex. 

Key benefits: 

  • Centralized visibility and control 
  • Cross-branch quote and booking management 
  • Ideal for regional or HQ-based managers 

2. Improved Quote Email Handling 

No more second-guessing who will receive your quote. fLex now allows you to see and change the email recipients when sending a quote. 

What’s improved: 

  • Full transparency on receivers before sending 
  • Ability to add or remove contacts manually 
  • Better support for shared inboxes or multiple stakeholders 

3. Courier Booking: Support for Next Day Pickups 

fLex Courier just got smarter. You can now create bookings using a Next Day Pickup” scheme, improving planning and cost-efficiency when same-day pickup isn’t feasible or necessary. 

How it helps: 

  • Matches courier operations more closely 
  • Reduces failed pickup attempts 
  • Makes scheduling more predictable for your customers 

4. Preview and Re-Print Spot Quote PDFs 

We’ve made it easier to keep track of your quotes with a preview and re-print option for PDF versions of spot quotes. Whether you want to double-check before sending or retrieve a past offer, it’s now just a click away. 

5. Courier: Edit After Submit 

Ever submitted a courier booking and then needed to make a small change? You’re not alone — and now, you can edit submitted courier bookings directly from fLex. 

Supported changes include: 

  • Updating reference fields 
  • Adjusting parcel dimensions or weight 
  • Modifying pickup instructions 

These updates are all part of our ongoing mission: making your quoting and booking process faster, more accurate and easier to manage. 

Have feedback or a feature idea? Reach out — we build fLex with you.