FREIGHT BOOKING AND CALCULATION PLATFORM
Calculate, Quote and Book Freight with Confidence
Give your customers and agents a branded online platform where they can calculate prices, request quotes, and book shipments across multiple transport modes. fLex helps freight forwarders replace manual email based communication with a professional digital customer experience.
THE CHALLENGE
Complex freight. High customer expectations.
Manual rate checks, scattered emails and disconnected files slow teams down and fragment valuable customer data.
THE SOLUTION
One platform. Simpler outcomes.
fLex brings pricing, quote requests, booking communication and shipment visibility into one professional customer experience.
GUIDED CUSTOMER JOURNEY
From Calculation to Booking in Three Simple Steps
1
Calculate Prices Across Modes and Carriers
Give customers instant access to freight calculations for air, ocean, road, rail, express and parcel services.
Search the services and prices you make available
Compare transit times, rates and routing options
Reduce repetitive manual quotation work
2
Request and Manage Quotes
Customers and agents can submit structured quote requests while your team keeps control of pricing and communication.
Collect shipment details and documents in one place
Respond with clear, professional quote options
Convert accepted quotes into bookings
3
Book and Follow Every Detail
After booking, customers can follow routing updates, upload documents, ask questions and view related invoices.
Support multimodal bookings in one environment
Keep messages, documents and milestones together
Connect operational updates through your TMS
FLEXIBLE BY DESIGN
Built Around your Business
Use the complete fLex platform on your domain or integrate selected capabilities with your existing website and operational systems.
White-label access for customers, agents and internal teams
TMS and Track & Trace connectivity without replacing your TMS
API access for many customer-facing platform features
Faster, more professional customer service
Less repetitive email and manual work
One platform across every transport mode
Better visibility without losing personal service
WHO IS IT FOR
Built for freight forwarders ready to move beyond manual workflows
Ideal for forwarding companies that want to rely less on emails, spreadsheets and PDFs while offering customers a modern, efficient self-service experience.
FREQUENTLY ASKED QUETIONS
A few practical answers
What is a freight booking and calculation platform?
It is a structured online portal where customers can calculate freight prices, request quotes and book shipments instead of relying on disconnected email exchanges.
Can the platform use our branding?
Yes. fLex is a white-label platform that can be adapted with your images, icons, colors, fonts and editable main-screen content. It can run on your domain or be integrated into your existing website.
Which transport modes and calculations are supported?
The platform supports air, ocean, road, rail, express and parcel shipments. Customers can calculate prices for the services and pricing you choose to make available.
Does it replace customer service?
No. It reduces repetitive manual work so your team can spend more time on useful, personal customer communication.
Can it connect with our TMS and Track & Trace data?
Yes. Standard TMS integrations are available as optional features. Track & Trace data can be connected through supported TMS integrations or the fLex API.
Can the platform use our branding?
Yes. fLex is a white-label platform that can be adapted with your images, icons, colors, fonts and editable main-screen content. It can run on your domain or be integrated into your existing website.
Ready when you are
Give your customers a better way to book freight.
See how fLex can make online pricing and booking easier for customers and simpler for your team.